When integrated into a modern marketing technology stack, AI and machine learning have the ability to accelerate a company’s internal processes, reduce manual guesswork, and improve aspects of customer experience. However, before businesses can implement AI they must first ensure that they are mature enough to understand...
Published: Jul 30, 2019
The Plex Manufacturing Cloud is built from the plant floor up — and enhanced directly by our food and beverage customers — so you gain all the benefits that a cloud solution dedicated to manufacturing can deliver.
Published: Feb 26, 2014
Just as organizations have finally gotten on board with the move to omnichannel customer service —offering a seamless consumer experience through available shopping channels—the game has changed once again.
Published: Aug 07, 2014
The SilverSky Silver Lining Report will equip IT professionals with an industry-wide barometer on the advancement of cloud-based services from a security lens, while also painting a high-level picture of the cloud-specific trends affecting their business goals.
Published: Apr 16, 2013
The first challenge for most business is in defining where CRM sits within the organisation, who has control or responsibility and which theories underpin the approach.
The second challenge is to separate out the methodology and processes before identifying the technology that can be deployed to make those systems...
Published: Mar 01, 2015
In today’s competitive marketplace—where world-class computing power is more affordable than ever, and self-service, personalization and instant access to technology have become the norm—we are seeing a shift in expectations regarding cloud computing.
Yesterday, the cloud was about running IT more...
Published: Nov 12, 2013
A new study by Avanade and Sitecore exposes the roadblocks that prevent organisations from delivering the best customer experiences. It also showcases the right approach and strategy that CMOs, CIOs and CDOs alike, can undertake to optimise their martech stack and deliver a consistent and memorable CX experience.
...
Published: Jul 30, 2019
Today's healthcare landscape is complex and constantly changing.
Collecting data is essential for analyzing practice revenue and determining what changes can be made to increase profitability. The secret is to collect the right data to successfully determine what needs to be changed.
Here are five key metrics...
Published: Oct 25, 2013
When you can satisfactorily meet the needs of both IT operations and business users, you won’t have to worry about individuals going rogue to get the results they want — not to mention the risks of governance and security breaches that go along with it.
With Dell Cloud Manager, you can achieve IT operations’...
Published: May 09, 2014
When read individually, each article provides a unique perspective of one company’s experience or one expert’s advice on SAP HANA. But when read as a collection, these articles provide the comprehensive roadmap you need to plan your organization’s SAP HANA journey.
Published: May 18, 2014
Claranet’s Managed Application Hosting (MAH) service uses the latest advances in virtualisation, security and storage technologies to part- or fully-manage a customer’s applications. Our hosting platform underpins the service, while Claranet’s Service Level Agreement (SLA) guarantees the availability...
Published: Mar 01, 2015
If you can’t develop, produce, and market the right products in the right place at the right price, your customers will run to the competition in a flash.
But success in an intensely competitive marketplace isn’t simply a matter of better products and clever marketing — it’s about making sure...
Published: Aug 12, 2014
There’s no question that network rationalization can lead to immediate cost savings, simplified management, and improved reliability and performance.
Getting rid of complexities, redundancies, and unnecessary networks and equipment that are brought on by years of accumulated technology is a commonsense way to...
Published: Mar 12, 2014
Most companies would rather not continue indefinitely diverting resources into software systems or adding costly IT resources.
That’s why ERP systems that use a cloud, or Software as a Service (SaaS), delivery model are great choices.
The cloud solution providers handle the maintenance and management of...
Published: Feb 26, 2014