In today’s competitive marketplace—where world-class computing power is more affordable than ever, and self-service, personalization and instant access to technology have become the norm—we are seeing a shift in expectations regarding cloud computing.
Yesterday, the cloud was about running IT more...
Published: Nov 12, 2013
This white paper is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud but need further insight into the best practices for how to do so successfully and further evolve customer service in the cloud through four phases: implementation,...
Published: Nov 13, 2013
OpenStack® is a hot topic, and with good reason: This rapidly evolving open-source architecture can enable IT departments to build infrastructure-as-a-service (IaaS) clouds running on standard hardware.
Companies of all sizes see the possibilities, a recent IDG Quick Poll of CIOs shows. But those companies may...
Published: May 01, 2013
To compete in today’s world, business leaders are placing increased demands on IT. Unfortunately, many IT departments are unable to deliver future innovation with their current infrastructure, applications and processes.
IT must digitally transform the enterprise through the adoption of cloud native practices,...
Published: Jul 30, 2019
The convergence of mobile technology, social media, big data, and the advent of cloud computing are driving a dramatic shift in the ways enterprises deploy and use IT. This shift requires new means and approaches for IT to help organizations accelerate progress towards solving their most pressing challenges—including...
Published: May 01, 2013
Organizations are boarding the public cloud train to achieve more efficient time to market, improve overall business and continue carving a competitive edge. However, as business-centric groups continue to drive adoption, security teams are not always involved in the process.
Based on common experiences, these security...
Published: Apr 05, 2018
The competitive pressures in the automotive industry have never been as intense as they are right now. Automotive manufacturers are working vigorously to meet customer needs, squeeze out costs, achieve the highest possible quality, and do all of this with fewer and fewer resources.
The pain of “doing more with...
Published: Feb 21, 2014
Accelerate your journey to the cloud with the EMC VSPEX for Private Cloud solution. Our VSPEX solution offers complete virtualization, proven by EMC and delivered to you by your trusted reseller—designed for flexibility and validated to ensure interoperability and fast deployment.
Published: Jan 27, 2014
It is important for IT that the performance of backup, archive, and recovery applications runs smoothly in order to ensure they don’t affect other online activities. There has been an increasing pressure on IT to improve application performance because customers accessing websites critique companies based on performance....
Published: Jan 03, 2014
Cloud computing is more than a service sitting in some remote data center. It’s a set of approaches that can help organizations quickly, effectively add and subtract resources in almost real time. Unlike other approaches, the cloud is as much about the business model as it is about technology. Companies...
Published: No Date
Ransomware isn’t new. In fact, it’s 30-years-old . What IS new is ransomware’s sudden rise as a favored attack by cyber criminals . Cyber crime has become a lucrative business and, unfortunately, ransomware has become an integral attack method that many organizations are fighting a losing battle against. ...
Published: Aug 02, 2019
Shouldn’t there be a way to combine the elasticity, self-service, and metered usage of commodity clouds, with governance and management ease of traditional IT systems?
This article aims to explore the business case for the enterprise cloud, focusing on public cloud Infrastructure-as-a-Service (IaaS). The discussion...
Published: Mar 14, 2014
It’s no secret that Software as a Service (SaaS), and the cloud in general, offers the enterprise a tremendous opportunity. SaaS delivers the breadth, simplicity and affordability of packaged applications in a fraction of time and for a fraction of the cost of traditional models.
But SaaS also changes the dynamics...
Published: Feb 10, 2015
BIG-IQ orchestrates the deployment of BIG-IP devices across traditional and cloud infrastructures. BIG-IQ’s cloud technology allows workloads to be scaled automatically between and within clouds.
The product’s multi-tenant design utilizes role-based access control to allow tenants simple self-service application...
Published: Aug 13, 2013