Explosive data growth is a double-edged sword. On one hand, it’s enabling the most disruptive and exciting companies in the world to create competitive advantages and develop brand new products and services. On the other, you have to deal with more sensitive data exposure and misuse than ever before. Governing this...
Published: Feb 08, 2022
Did you know that approximately 300 billion emails are sent every day and that about half of all email traffic is considered spam? Sending your customers information that they don’t want or can’t use isn’t the way to build a meaningful relationship. Customers won’t waste their time with companies...
Published: Feb 08, 2022
Did you know that approximately 300 billion emails are sent every day and that about half of all email traffic is considered spam? Sending your customers information that they don’t want or can’t use isn’t the way to build a meaningful relationship. Customers won’t waste their time with companies...
Published: Feb 08, 2022
Global Business Services (GBS) leaders are in a tug of war about how to maximise the agility, quality, and speed of service delivery. Unlock the true potential of your model with GBS on Now. Learn more about the power of the Center Office model and discover why GBS on Now from ServiceNow and Deloitte is the ideal starting...
Published: Apr 04, 2022
Chief Data Officers (CDOs) and Chief Data Analytics Officers (CDAOs) have now reached a pivot point. In the early days of these roles, their objective was clear: Reduce organizational risk through regulatory compliance. CDOs and CDAOs took that original goal and they became great at it. As CDOs and CDAOs have successfully...
Published: Feb 08, 2022
Data is the business-critical lifeblood of your digital transformation, enabling new revenue streams, innovation, and business optimization. However, with increased exposure of personal and sensitive data, the risk of abuse and theft is increased. You must safeguard diverse data across business units, applications, and...
Published: Feb 08, 2022
In the last year, enterprises and industries of all kinds faced rapidly changing business environments and widespread disruption. They either adapted or found themselves leapfrogged by more agile competitors.
In this eBook you will find out how application modernization is a journey and how at the end of it you will...
Published: Feb 08, 2022
Customer loyalty can be fleeting. According to PWC, 32% of customers would stop interacting with a brand they love after a single bad incident.
Organizations need to put customers at the centre of their business and emphasize the importance of meeting customers’ increasingly high expectations.
Read this...
Published: Feb 08, 2022
Speed. Quality. Low cost. There used to be a saying that you could only have any two at the same time. But that was then. Today, consumers expect all three–and increasingly, they can get it.
Digital technology lies at the root of the change, because it enables companies to simultaneously reduce cost, improve...
Published: Feb 08, 2022
Today, most big companies have a foggy, disjointed picture of their suppliers. Why? Because their supplier information is scattered across dozens or even hundreds of databases and applications.
And, most businesses are leaking money.
Quite often, the leaks are invisible. But they’re very real, extremely...
Published: Feb 08, 2022
Today, digital transformation has put data—and analytics—at the center of every business strategy.
But data is frequently the problem as well as the solution. Almost seven out of 10 C-suite C-suite executives report that they have failed thus far to establish data-driven organizations. A recent survey...
Published: Feb 08, 2022
Incorporating robust ESG practices into business strategy and execution is critical, not only to be a good corporate citizen and ensure regulatory compliance, but also to drive and maintain customer, investor, and employee loyalty. Through technology and a consumer-grade user experience, ServiceNow® embeds ESG concepts...
Published: Apr 04, 2022
Speed. Quality. Low cost. There used to be a saying that you could only have any two at the same time. But that was then. Today, consumers expect all three–and increasingly, they can get it.
Digital technology lies at the root of the change, because it enables companies to simultaneously reduce cost, improve...
Published: Feb 08, 2022
This is a story about two data lakes. On the surface, they seem identical. Both hold the same volume of data that’s been collected from the same variety of sources.
Each data lake is constantly being fed with streams of new data and new data sources. Both data lakes are being used to support agile, exploratory...
Published: Feb 08, 2022
