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Mitel

Know Your Options Before Moving To The Cloud

It’s imperative for company and IT leaders to understand that the term “cloud” is very broad and can mean different things to different businesses. This report highlights the importance of cloud delivery and provides some insight regarding how organizations should think of the various cloud “options”...

Published: Feb 11, 2021
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Fujitsu

The next 9 to 5: How to Make Flexible Working Work

Even before Covid-19, 9 to 5 was on its way out. In 2019, 75% of global business leaders already considered flexible working to be the new normal. This was driven by workforce globalisation and technologies that allow us to do our jobs anytime, anywhere; the need to attract and retain top talent has been another factor...

Published: Feb 22, 2021
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Fujitsu

Employee Experience: Reimagined - The Five Questions That Will Shape Your Future Strategy

The employee experience has never been a more critical subject for business leaders. The world of work has been turned on its head, and businesses need a fresh approach to ensuring that their colleagues have the environment, tools and support they need to be at their best. The way this was delivered in the past is no longer...

Published: Feb 22, 2021
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Oracle Intel

Oracle Cloud@Customer Brings Full Cloud Experience On-Premises

Oracle Autonomous Database on Exadata Cloud@Customer and Dedicated Region Cloud@Customer powered by 2 nd generation Intel ® Xeon ® Scalable Processors and Intel ® Optane TM Persistent Memory is a radical approach at bringing cloud services on-premises. Customers running mission-critical Oracle applications...

Published: Mar 09, 2021
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Oracle

Businesses that make big moves are seeing big opportunities

New opportunities have arisen for finance leaders—but only if you’re willing to make big moves in unpredictable times. To illustrate this point, research from MIT Technology Review reveals that 52% of executives who wish to transform in the coming years plan to move IT functions to the cloud. Read the...

Published: Mar 04, 2021
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Oracle Intel

Getting the Best of Cloud in the Corporate Datacenter: Oracle Gen 2 Exadata Cloud at Customer

This White Paper reviews the major improvements and new capabilities enabled by Oracle Gen 2 Exadata Cloud at Customer powered by 2 nd generation Intel ® Xeon ® Scalable Processors and Intel ® Optane TM Persistent Memory. It also introduces a new cloud-based common control plane foundation from Gen 2 Oracle...

Published: Mar 09, 2021
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Oracle

Find new growth opportunities with business model innovation

The world is changing faster than ever, but new opportunities mean that now is the time for your business to recapture growth. How? 46% of finance professionals are currently focused on finding the competitive edge by innovating with new business models. Discover the three traits shared by businesses at...

Published: Mar 04, 2021
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Mitel

Barometer of Cloud Telephony Adoption in Europe

An economy based on distancing has emerged following the COVID-19 crisis that has affected European companies. Mitel’s 2020 Cloud Survey shows that European companies were already moving towards cloud technology well before the pandemic crisis, and that it will not affect the trend towards new technological models...

Published: Nov 11, 2020
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Oracle NetSuite

NetSuite for Agencies: Drive Agency Performance in a Changing World

The advertising industry is challenged by a new business paradigm. NetSuite sees five disruptive elements affecting how agencies operate in a changing world. NetSuite has invested heavily in the advertising vertical. We work closely with our advertising customers and leaders to deliver the industry’s leading...

Published: May 15, 2017
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Datto

A Migration from Tape to Business Continuity, for Country's Oldest Producer of Waffle Flour

When you’ve been in business since 1937, change doesn’t always come easy. For one of the country’s oldest producers of pancake and waffle flour the decision to upgrade their backup technology didn’t happen overnight. However, one of New Carbon’s stated corporate values is “Accountability:...

Published: Aug 14, 2014
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IBM

IBM CHRO Study: Working Beyond Borders

We live in an increasingly borderless world. The broad penetration of high-speed Internet has peeled away the barriers of time, distance and even language to create a global forum for the exchange of ideas and information. Instrumented, interconnected, intelligent systems seamlessly link organizations from every part of...

Published: Sep 30, 2013
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ServiceNow

Get a Technical Support Makeover and Transition to an ITSM Star

If a makeover is so easy, then why are so many IT departments providing support and help desk services that are, well, ugly ducklings? To a large degree, the difficulty these organizations are facing is lack of recognition of what they are doing wrong, along with not understanding how easy it is to transition to a more...

Published: Sep 07, 2016
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Oracle

Get Smart: Get Social with Customer Service Interactions

Technology is changing the way we interact. By 2014, refusing to communicate with customers socially will be as harmful as ignoring e-mail or phone calls today.

Published: Nov 06, 2013
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Global Knowledge

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk

The landscape in IT service provision is again shifting as we move into 2015. Customers and users are demanding a higher level of customer service, and across many industries, the level of customer service you provide is becoming a competitive advantage. As their organizations enter a more competitive global environment,...

Published: Aug 19, 2014
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