Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritisation and reporting.
But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business.
This eBook, the first in...
Published: Mar 13, 2017
The benefts of a mobile-enabled workforce are undeniable and far-reaching. For business owners, increasing operational and business velocity is no longer tethered by time and place. The untethering benefts of mobility extend to employees, too, both in their personal productivity and in balancing their personal and work...
Published: Apr 20, 2016
Consumerization of IT has been the major driving trend of this market since the iPhone started appearing in the enterprise eight years ago. While most organizations have come to grips with the fact that their new reality is a multiplatform, mixed ownership device ecosystem, the fact that each organization has unique mobile...
Published: Apr 20, 2016
This eBook on hybrid enterprise and performance management talks about the three key challenges of performance management in today's hybrid enterprise:
Lack of Visibility
Poor Performance
Limited Control.
It also suggests ways to regain control of the hybrid enterprise.
Published: Feb 08, 2017
his free eBook examines operations and the most likely causes of outages in a data center along with organizational strategies that can eliminate or minimize the potential for unplanned downtime in a data center.
Published: Jan 09, 2014
This reports documents hands-on and testing of the NetApp Distributed Content Repository. The Distributed Content Repository was designed to extend object-based storage across geographies provide a repository for unstructured content that is effectively infinite, practically immortal, and highly intelligent.
Published: Dec 18, 2013
Storage infrastructure performance monitoring and management is the key to business continuity and availability solutions. To ensure application performance, storage managers must manage the performance of the array and the SAN based on the array. HP Storage Essentials software delivers a solution for these scenarios....
Published: Jun 05, 2013
For most companies, Active Directory (AD) or LDAP and plays the central role in coordinating identity and access management policies. Directory integration typically serves as a "source of truth" for user identities, and it provides access control to on-premises resources such as networks, file servers,...
Published: Nov 08, 2016
You're moving towards Office 365 and you want true single sign-on for users.
You also want to ensure authentication is directly tied back to the policies and user status in Active Directory. With Okta's lightweight agent, you can minimize your on-prem footprint as you move to the cloud. Zero servers and on-prem...
Published: Nov 08, 2016
What should one look for when contemplating the leap to a 10GbE data center? Here are the five most important questions to ask before making the transition.
Published: Sep 10, 2014
The scope and value that IT Service Management (ITSM) provides information technology operations is increasing dramatically, according to a new research report from Enterprise Management Associates (EMA).
And yet in some IT organizations legacy ITSM groups continue to be reactive rather than proactive and are losing...
Published: Oct 10, 2016
Survey highlights key challenges and opportunities for improving services in the workplace A new report from ServiceNow, “Today’s State of Work: The Service Experience Gap,” shows that business services typically fall far short of the service experiences we enjoy in our personal lives.
Despite...
Published: Oct 10, 2016
In business today, it’s all about the applications. Cloud, mobility, big data, and social media have made applications more critical than ever to delivering business outcomes. Are you confident that you have the right data center network to support your businesscritical applications?
Published: Sep 10, 2014
Mobile device and application use at work is evolving faster than IT or business policymakers can handle. As a moving target, it's tough to implement realistic practices and policies to support BYOD (bring your own device) and deliver applications to enhance employee productivity while balancing user productivity with...
Published: Apr 20, 2016