Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritisation and reporting.
But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business.
This eBook, the first in...
Published: Mar 13, 2017
Adding, moving, decommissioning and renaming devices in the data center should be a simple process. But in today’s complex data centers, these tasks have become something of a high-wire act, fraught with inefficiency and risk. Trends like virtualization are only compounding the difficulty. In these dense environments,...
Published: Apr 01, 2014
There are sensors for determining whether a cabinet door is open, the difference in pressure between two locations, the rate of airflow, and the presence of water. There are even sensors for tracking IT assets. This white paper will review some of the sensors which are useful in a data center
Published: Oct 07, 2013
As enterprises contine to adopt web-based apps, users spend more time their web browser than ever before.
With Chrome Browser, IT can set a variety of policies to help users be more productive across the web.
From enabling security policies that protect users, to making to making it easy to access needed boomarks...
Published: Aug 07, 2018
With Windows 10, Microsoft introduces a consolidated operating system (OS) platform that changes how organizations treat the management of End-User Computing (EUC) environments. This new way of managing Windows is more closely aligned to the enterprise mobile management (EMM) based approaches found in mobile management...
Published: Apr 20, 2016
Mobile device and application use at work is evolving faster than IT or business policymakers can handle. As a moving target, it's tough to implement realistic practices and policies to support BYOD (bring your own device) and deliver applications to enhance employee productivity while balancing user productivity with...
Published: Apr 20, 2016
Survey highlights key challenges and opportunities for improving services in the workplace A new report from ServiceNow, “Today’s State of Work: The Service Experience Gap,” shows that business services typically fall far short of the service experiences we enjoy in our personal lives.
Despite...
Published: Oct 10, 2016
Adoption of Blade server computing is growing popularity, largely driven by virtualization within the data center, which requires simplified management and increased flexibility in order to deliver operating efficiency and productivity.
Published: May 15, 2014
The past two decades have seen dramatic shifts in data center design. As application complexity grew, server sprawl pushed out the walls of the data center, expanding both the physical square footage as well as consumption of the most expensive part of the data center—energy.
So the focus turned to high density...
Published: Apr 17, 2014
This reports documents hands-on and testing of the NetApp Distributed Content Repository. The Distributed Content Repository was designed to extend object-based storage across geographies provide a repository for unstructured content that is effectively infinite, practically immortal, and highly intelligent.
Published: Dec 18, 2013
Breaking into new markets, meeting customer requirements and increasing profitability are key objectives for all companies. Efficient and adaptable technology is required to make these happen.
Appropriate infrastructure foundations such as network, IT, data centre and voice are crucial to businesses success. This...
Published: Jul 01, 2015
Data quality problems continue to plague most organizations. Many take a reactive approach, responding to problems as they arise.
How do you achieve true data quality? Become proactive.
In this e-book you will learn how our data quality maturity model helps organizations to respond proactively to data-related...
Published: Jun 21, 2018
Your IT services should be able to deliver an integrated workflow engine, consistent configuration of all IT service management processes, access to full platform functionality, and real-time collaboration methods.
In order to modernize your IT, you need to define your services with consistency and capture them in...
Published: Mar 13, 2017
Storage infrastructure performance monitoring and management is the key to business continuity and availability solutions. To ensure application performance, storage managers must manage the performance of the array and the SAN based on the array. HP Storage Essentials software delivers a solution for these scenarios....
Published: Jun 05, 2013