


The scope and value that IT Service Management (ITSM) provides information technology operations is increasing dramatically, according to a new research report from Enterprise Management Associates (EMA).
And yet in some IT organizations legacy ITSM groups continue to be reactive rather than proactive and are losing...
Published: Oct 10, 2016



Many IT teams don't realize that the same Chrome Browser their users know and love also allows for granular contorls and management.
IT can easily set policies through Group Policy, or start managing their browser deployments from the cloud. This video gives IT an overivew of how to better manage Chrome Browser...
Published: Aug 07, 2018



From the very beginning Climate Corporataion embraced Chrome Browser as one of their essential business tools.
IT sees Chrome as a unifying technology becuse users across all of the different devices and platforms in their environment use Chrome to access the critical business apps they need to be successful.
...
Published: Aug 07, 2018



Application performance management (APM) and network team collaboration are imperative in the digital age.
This white paper explores these issues in depth and highlights Riverbed's SteelCentral AppResponse 11, a new network and application performance management solution that leverages network packet data and...
Published: Feb 08, 2017



The release of Windows 10 revolutionizes enterprise mobility management (EMM) for IT by bringing together a single operating system for both Windows mobile devices and traditional PCs. This is the first truly mobile operating system for Windows and highlights Microsoft’s commitment to unified endpoint management...
Published: Apr 20, 2016



Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritisation and reporting.
But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business.
This eBook, the first in...
Published: Mar 13, 2017



There is a lot of polarization happening in the blade server market. This whitepaper features a Gartner evaluation of this and other important blade server market trends, including an in-depth evaluation of some of today's biggest vendors.Virtualization continues to be one of the most effective ways to consolidate,...
Published: Nov 15, 2013



There are sensors for determining whether a cabinet door is open, the difference in pressure between two locations, the rate of airflow, and the presence of water. There are even sensors for tracking IT assets. This white paper will review some of the sensors which are useful in a data center
Published: Oct 07, 2013



Call us cynical but if you ask us, whomever it was that said, “a change is as good as a rest”, they clearly never worked in IT.
Don’t get us wrong. We know better than anyone that truly successful businesses embrace the future. That they move forward and adapt in order to thrive. We know that...
Published: Jan 14, 2016



The benefts of a mobile-enabled workforce are undeniable and far-reaching. For business owners, increasing operational and business velocity is no longer tethered by time and place. The untethering benefts of mobility extend to employees, too, both in their personal productivity and in balancing their personal and work...
Published: Apr 20, 2016



The following white paper examines the four major pressures: data location, energy management, and two others that are negatively affecting CIO data center strategies. Access now and learn how to address each one of these areas and ultimately, gain insight into beefing up your data center strategies.
Published: Jul 01, 2015



Technological progression has introduced new types of solutions, platforms, and ways to conduct business. Through these advancements, organizations have been able to leverage modern technologies capable of scalability and optimized end-user experiences.
Current data center platforms are creating highly efficient environments...
Published: Apr 10, 2014



The demands being placed on your data center are on the rise, with more users operating more devices than ever before – combined with increasing complexity as a result of virtualisation and the implementation of cloud strategies - and you’re under pressure to optimise application and service delivery while...
Published: Dec 01, 2014



Survey highlights key challenges and opportunities for improving services in the workplace A new report from ServiceNow, “Today’s State of Work: The Service Experience Gap,” shows that business services typically fall far short of the service experiences we enjoy in our personal lives.
Despite...
Published: Oct 10, 2016