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Mitel

Customer Experience Challenges in Pandemic Times

Delivering great customer experiences (CX) isn’t always easy, even in the best of times. When the stakes are high like today and customers are being especially cautious in spending, bad CX can put an organization’s very survival at risk. Rising call volumes due to COVID-19 and anxious customers have only amplified...

Published: Feb 11, 2021
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Oracle Intel

Oracle Cloud@Customer Brings Full Cloud Experience On-Premises

Oracle Autonomous Database on Exadata Cloud@Customer and Dedicated Region Cloud@Customer powered by 2 nd generation Intel ® Xeon ® Scalable Processors and Intel ® Optane TM Persistent Memory is a radical approach at bringing cloud services on-premises. Customers running mission-critical Oracle applications...

Published: Mar 09, 2021
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Oracle

Businesses that make big moves are seeing big opportunities

New opportunities have arisen for finance leaders—but only if you’re willing to make big moves in unpredictable times. To illustrate this point, research from MIT Technology Review reveals that 52% of executives who wish to transform in the coming years plan to move IT functions to the cloud. Read the...

Published: Mar 04, 2021
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Oracle

Find new growth opportunities with business model innovation

The world is changing faster than ever, but new opportunities mean that now is the time for your business to recapture growth. How? 46% of finance professionals are currently focused on finding the competitive edge by innovating with new business models. Discover the three traits shared by businesses at...

Published: Mar 04, 2021
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Oracle

Oracle recognized as a Leader in new IDC MarketScape report for Cloud EPM

IDC MarketScape named Oracle a Leader in the IDC MarketScape: Worldwide Cloud Enterprise Performance Management Software for Planning, Budgeting, and Forecasting 2020 Vendor Assessment based on the alignment of our capabilities and strategies to the needs of our customers. Among the highlights, the IDC MarketScape...

Published: Mar 10, 2021
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Mitel

Know Your Options Before Moving To The Cloud

It’s imperative for company and IT leaders to understand that the term “cloud” is very broad and can mean different things to different businesses. This report highlights the importance of cloud delivery and provides some insight regarding how organizations should think of the various cloud “options”...

Published: Feb 11, 2021
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Oracle Intel

Getting the Best of Cloud in the Corporate Datacenter: Oracle Gen 2 Exadata Cloud at Customer

This White Paper reviews the major improvements and new capabilities enabled by Oracle Gen 2 Exadata Cloud at Customer powered by 2 nd generation Intel ® Xeon ® Scalable Processors and Intel ® Optane TM Persistent Memory. It also introduces a new cloud-based common control plane foundation from Gen 2 Oracle...

Published: Mar 09, 2021
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KANA

Welcome to the World of 'Multimodal' Customer Service

Just as organizations have finally gotten on board with the move to omnichannel customer service —offering a seamless consumer experience through available shopping channels—the game has changed once again. 

Published: Aug 07, 2014
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CenturyLink Technology Solutions

The Business Case for the Enterprise Cloud

Shouldn’t there be a way to combine the elasticity, self-service, and metered usage of commodity clouds, with governance and management ease of traditional IT systems? This article aims to explore the business case for the enterprise cloud, focusing on public cloud Infrastructure-as-a-Service (IaaS). The discussion...

Published: Mar 14, 2014
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HP and Intel ®

Digital Planet Speeds Time-to-Revenue With Automated Cloud Solution

As service providers move into the cloud market, they are in need of new infrastructure strategies to support their new cloud-based services. In this case study, hear how Digital Plant, a leading managed service provider, leveraged a cutting-edge converged infrastructure platform to meet their cloud demands.

Published: Nov 13, 2013
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Oracle NetSuite

8 ways Legacy ERP Harms Businesses

Download this white paper to learn the 8 ways by which outdated ERP systems hold back your business and how “version-less” cloud ERP can help eliminate costly upgrades, reduce IT infrastructure management and drive value with rapid implementation.

Published: Sep 11, 2017
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Plex Systems

Plex Cloud ERP Trims Global Auto Supplier's IT Costs, Improves Quality and Productivity

The competitive pressures in the automotive industry have never been as intense as they are right now. Automotive manufacturers are working vigorously to meet customer needs, squeeze out costs, achieve the highest possible quality, and do all of this with fewer and fewer resources. The pain of “doing more with...

Published: Feb 21, 2014
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Nutanix

Multicloud Architectures Empower Agile Business Strategies

Public cloud services such as AWS and Microsoft Azure are becoming increasingly popular and every IT organization now has a cloud mandate that they are trying to execute on. But the basic question about what workloads “move” and what workloads “stay” still remains unanswered. Is the public...

Published: May 23, 2017
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CareCloud

7 Best Practices for Medical Accounts Receivable Management

Medical practices are going unpaid for 25% of the work they perform, according to the MGMA. Complicated payer processes and constantly changing rules make it difficult for physicians to collect the full amount they are owed. 

Published: Aug 13, 2013
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