Microsoft Office 365 adoption has been growing at the rate of nearly 3MM users per month. How are IT departments managing this migration to the cloud while still ensuring performance for their users?
“The State of Office 365 Performance” is a definitive guide to 2019 Office 365 trends in adoption,...
Published: Mar 21, 2019
Content marketing is the most effective way for brands to increase engagement on social networks. The problem is that brand content, whether created internally or externally, is expensive, and doesn’t perform as well as trusted content.
The answer to your content problem: leverage advocates. Your brand advocates...
Published: Oct 07, 2013
Welcome to the age of Social CRM, a different way of thinking about customer relationship management that focuses on using social media to enhance customer engagement.
How prepared are companies to make this shift? Despite widespread adoption of social media, for most, Social CRM is still in its early stages, execution...
Published: Feb 14, 2014
Read how ESG will help you evaluate your converged infrastructure options in the paper "Seeing Past the Hype: Understanding Converged and Hyperconverged Platforms"
Is HCI the key to helping you run IT in a more cloudlike manner? Discover how converged or hyperconverged solutions can transform your infrastructure...
Published: Jan 02, 2018
The role of the HR department is coming into sharp focus for CEOs and CFOs.
Published: Mar 10, 2014
In good times, trimming operational costs is an ongoing goal. In tough times, it’s a necessity. In both good times and bad, however, recruiting occurs. Growth increases headcount in good times, and opportunistic or replacement hiring occurs in slow business cycles.
By employing creative recruiting...
Published: Apr 22, 2014
This white paper is for business and technical people and introduces the key concepts and challenges with IT governance and introduces readers to the IT governance solution provided by IBM.
Published: Aug 22, 2014
It is very common for an IT organization to manage system performance in a reactionary fashion, analyzing and correcting performance problems as users report them. When problems occur, hopefully system administrators have tools necessary to quickly analyze and remedy the situation. In a perfect world, administrators prepare...
Published: Jul 11, 2014
Organizations are increasingly adopting a hybrid strategy for cloud computing to realize the benefits without compromising on control. The integration at the network, infrastructure, and process layers that is required by hybrid models can be addressed by three new cloud-focused solution types: bridges, brokers, and gateways....
Published: Aug 13, 2013
Identity and access management (IAM) systems are today used by the majority of European enterprises. Many of these are still installed on-premise but increasingly they are being supplemented by the use of on-demand IAM services (IAMaaS). The overall uptake represents a big increase from when Quocirca last surveyed the...
Published: Jan 06, 2014
The pace of technology change in today’s workplace affects everyone, from the CEO to the plant worker. But no one may be more affected that the help desk professional, who faces an increasingly complex IT landscape—and multiplying end user challenges.
But there’s good news: remote IT support services...
Published: Nov 09, 2016
This paper will show that high-end server systems such as mainframes and non-x86 Unix servers provide technical features and capabilities that continue to be well suited for running the most demanding mission-critical workloads, which require the highest levels of scalability, reliability and security (RAS) features. ...
Published: Aug 06, 2014
While company-wide succession planning and ongoing talent reviews are key to developing employees and maximizing the workforce, it’s not uncommon for businesses to struggle with its role in the corporate culture, and more important, implementation. This eGuide addresses these issues and provides a roadmap to make...
Published: Aug 19, 2014
Fast and effective support will be a competitive differentiator for companies and represents a strategic opportunity in a digitally transformed world. As the number of devices increases and users expect that the time to resolution contracts rapidly, organizations are challenged to deliver uninterrupted access and use of...
Published: Feb 21, 2018