Ransomware, specifically cryptographic ransomware, has quickly become one of the greatest cyber threats facing organizations around the world. This criminal business model has proven to be highly effective in generating revenue for cyber criminals in addition to causing significant operational impact to affected organizations....
Published: Dec 13, 2017
The volume of enterprise information is increasing exponentially, leading organizations to look to new enterprise archiving strategies to ensure content is being managed both appropriately and holistically, according to policy.
In this paper, we explore the factors that define the return on investment for archiving...
Published: May 07, 2014
IBM Power Systems provide a comprehensive approach designed to protect the continuity and availability of business-critical applications and services. Deploying integrated disaster recovery allows companies to deliver new services faster, with higher quality, and with superior economics.
Published: Sep 27, 2013
A challenging global economic environment, ever shorter business cycles, and far-reaching changes in the competitive landscape resulting from the move toward the digital economy — nobody needs to be reminded that enterprises are having to adapt fast if they want to survive in this new world.
Published: May 18, 2014
For years many organizations have owned a broad range of printing devices that they acquired from different vendors. These devices are associated with various service contracts and require different software and consumables. This scenario has caused a shift in the way organizations acquire and manage their print output...
Published: Aug 27, 2013
Every ten to fifteen years, a tectonic shift erupts to re-shape IT. Moving from mainframes to client/server and to Internet computing altered the way you purchase, build, consume, and deliver your technology. Now, once again, the landscape is shifting as we see the rise of mobility, social networking, Big Data, and cloud...
Published: May 27, 2014
Follow nine strategies to build Innovation Hubs for your organization and create an environment where teams can generate stronger ideas that get developed faster, meeting market demands with increased accuracy and speed.
Published: Jul 24, 2014
Retailers can purchase the most-advanced eCommerce platform and design a site with all the bells and whistles, but unless all their site content and pages render rapidly, the investment is as good as wasted. Today’s eCommerce sites must satisfy demanding consumers who will quickly abandon a site that’s slow—and...
Published: Dec 16, 2013
Discover seven indications that you need advanced analytics for your CRM application and why they matter. Learn about common CRM data analysis pain points and how advanced analytics can solve them.
Gain insights into why businesses invest in CRM analytics and the benefits such investments offer.
Published: Jul 16, 2013
Support organizations are implementing new technologies and processes to better connect customers with technical support teams, and customer satisfaction is paramount.
However, most organizations admit they're not proactively aligning their priorities with their customers’ expectations.Are the needs of the...
Published: May 08, 2015
For Windows environments, it is critical that organizations can delegate administration and establish granular privileges quickly and efficiently to restrict administrators so they only access the servers and resources required to perform their job and only during the approved times to perform specific tasks.
This...
Published: Aug 11, 2014
Customer expectations have reached new heights. They are used to communicating however it suits them, by phone, email, Facebook, twitter or text. The method doesn’t matter to them, except when the company they want to deal with can’t handle it.
This whitepaper explains how to understand, automate and learn...
Published: Jun 03, 2015
This eBook on hybrid enterprise and performance management talks about the three key challenges of performance management in today's hybrid enterprise:
Lack of Visibility
Poor Performance
Limited Control.
It also suggests ways to regain control of the hybrid enterprise.
Published: Feb 08, 2017
Customers demand excellent service and competitors are vying for their business.
This whitepaper explains how you can significantly enhance in process efficiency and customer experience through a single solution that allows a contact center to tame content, harvest insight, and achieve intelligence.
Published: May 19, 2015