Organizations are embracing digital transformation initiatives such as cloud, mobile, and software-defined networking. And, with an increased dependence on applications, there's often the need for additional network expansions and upgrades. To help you keep pace, there’s the new SteelCentral AppResponse 11.
...
Published: Feb 08, 2017
In this Industry Insight, BMC discusses how utilizing a SaaS approach to IT Service Management can position your IT organization to best manage the growing number of cloud-based services along with your enterprise's internal systems.
Published: Oct 21, 2013
Systems are likely spread over a large geographic area. Users have varying levels of computing needs and experience. Students, faculty and researchers require the intellectual freedom to explore their academic interests in an open and independent learning environment.
Published: Apr 29, 2013
The new generation of employees entering the workforce has grown up in a world of constant change and innovation. Employees want to learn continuously and expect that their employers value and nurture their potential.
The global, mobile, transient nature of this new workforce makes it easy for employees to jump ship...
Published: Apr 22, 2014
Imagine a world where inputting, submitting, paying and analysing expenses is completely painless - a world that's better for managers, senior executives, finance teams and expense claimants. Want to know how to turn this vision into reality?
Published: Oct 17, 2013
In our research and consulting on customer journeys, we've found that organizations able to skillfully manage the entire experience reap enormous rewards: enhanced customer satisfaction, reduced churn, increased revenue, and greater employee satisfaction. Read more now...
Published: May 08, 2015
In this paper we examine how IBM Real-time Compression is changing the game by offering a robust, efficient, and cost-effective optimization solution. Moreover, IBM is demonstrating that compression does have a place in storage optimization and nicely complements other optimization techniques.
Published: Aug 11, 2014
Change is accelerating for data center and IT managers. We project that US$1.5 trillion is being spent every year on IT— hardware, software and IT services. Furthermore, 70 percent to 80 percent of every IT dollar may still be spent on just managing the current data center environment. But IBM global studies of CEOs...
Published: Oct 15, 2013
We live in an increasingly borderless world. The broad penetration of high-speed Internet has peeled away the barriers of time, distance and even language to create a global forum for the exchange of ideas and information. Instrumented, interconnected, intelligent systems seamlessly link organizations from every part of...
Published: Sep 30, 2013
This eBook on hybrid enterprise and performance management talks about the three key challenges of performance management in today's hybrid enterprise:
Lack of Visibility
Poor Performance
Limited Control.
It also suggests ways to regain control of the hybrid enterprise.
Published: Feb 08, 2017
Even if an organization does not employ formal continuous improvement initiatives, efficiency gains can still be realized by borrowing lessons learned through the visual management techniques of those processes.
This white paper discusses three common visual management solutions for displaying KPIs and andon messages...
Published: Sep 24, 2013
The scope and value that IT Service Management (ITSM) provides information technology operations is increasing dramatically, according to a new research report from Enterprise Management Associates (EMA).
And yet in some IT organizations legacy ITSM groups continue to be reactive rather than proactive and are losing...
Published: Oct 10, 2016
As an online insurance company, online interaction with policy holders via Web portal and email is “mission-critical”.
This whitepaper introduces a solution that automatically resolves 1 out of 4 inquiries via the web portal, using suggested responses.
Published: May 19, 2015
Securely improving employee productivity and mobility is a growing importance for businesses.
The way employees do work is changing and IT Adminstrators are finding ways to support them. With a modern enterprise web browser, businesses are able to support a fast, secure and productive infrastructure .
Find out...
Published: Aug 07, 2018