Many organizations have understandably turned to consolidation and virtualization to reduce server complexity, footprint and cost-to-scale. The next step is to optimize performance using analytics, policy-based automation and new technologies like cloud computing.
Published: Jul 25, 2013
Sling Media uses the LogMeIn Rescue remote support solution with web-based chat to receive inbound customer support requests and resolve configuration issues with customer devices.
By integrating Rescue with their Salesforce.com CRM solution, the Customer Experience team is able to report on all customer contacts...
Published: Jul 18, 2014
Collaboration is the name of the game in modern society. As the outside world is increasingly networked, the internal organization of organizations needs to also be adapted. Over the past years, the walls between business and IT have been torn down to allow for more flexibility and agility do it’s high time to also...
Published: Sep 11, 2014
A poor user experience on your career site negatively impacts your employer brand and greatly reduces the chance that people will fill out an application. Read on to discover five best practices that can help make your career site your # 1 recruiting asset.
Published: Aug 28, 2014
Though the Cloud is often talked about in reverent tones, it’s not a magical panacea. Choosing the wrong cloud could mean permanent data loss and compliance issues. So what should you be wary of when looking to Cloud? This white paper from Druva lists five potential problems with Cloud backup solutions.
Published: Aug 12, 2014
To accelerate the delivery of large, complex IT projects, companies that use an enterprise Agile development methodology are also seeking traceability, communication, speed and regulatory compliance. But the greater the complexity and the larger the project team, the harder it is to scale. This is where Blueprint...
Published: Jul 31, 2013
See what analyst 451 Research has to say about Control-M and how it is continuining to modernize with the addition of Workload Change Manager, which aims to make creating and verifying batch jobs and workflows easier for developers.
Published: May 28, 2014
If a makeover is so easy, then why are so many IT departments providing support and help desk services that are, well, ugly ducklings? To a large degree, the difficulty these organizations are facing is lack of recognition of what they are doing wrong, along with not understanding how easy it is to transition to a more...
Published: Sep 07, 2016
Does your company’s integration strategy support your mobility, big data, and loyalty projects today—and are you prepared for what’s coming?
Are you collecting the right data and finding what’s important? Can you act fast enough to take advantage of what you find and gain a competitive advantage?...
Published: Aug 05, 2014
This paper provides some key insights into how you can maximize your video’s effectiveness in social streams. It does this by revealing how consumers are engaging with video and what types of video posts are most effective.
Then it demonstrates how you can develop a video posting strategy and best practices...
Published: Nov 05, 2013
Ransomware, specifically cryptographic ransomware, has quickly become one of the greatest cyber threats facing organizations around the world. This criminal business model has proven to be highly effective in generating revenue for cyber criminals in addition to causing significant operational impact to affected organizations....
Published: Dec 13, 2017
Terryberry's research center helps HR Professionals and business leaders stay up-to-date on the latest studies that impact employee recognition in today's businesses. Learn about best practices for recognizing employees with this informative whitepaper.
Published: Jan 02, 2014
BtoB Research Services surveyed hundreds of online marketing professionals to uncover the core competencies of Modern Marketers. Now you can understand the forces that are shaping Modern Marketing and what successful campaigns use to compete in today’s digital jungle.
Published: Dec 18, 2013
If you have a business or a nonprofit organization, or if you’re the one responsible for information systems at such an operation, you know that disaster recovery planning is pretty vital. But it’s easy to put it off. After all, where do you start?
IT Disaster Recovery Planning For Dummies shows...
Published: No Date