Organizations that have already tamed big data — the multi-structured mass they stored before they knew its worth — are improving their operational efficiency, growing their revenues, and empowering new business models.
How do they do it? Their techniques for success can be summarized in seven tips.
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Published: Sep 18, 2014
In this exciting new piece of research, the IBM Institute of Business Value surveyed 900 business and IT executives from 70 countries. Through our research, we identified nine levers that together enable organisations to create value from an ever-growing volume of data from a variety of sources – value that results...
Published: Jul 07, 2014
Every healthcare organisation understands the importance of file security and regulatory compliance. What many hospitals and practises don’t understand is that the easiest way to send sensitive files in compliance with these regulations is by leveraging a managed file transfer solution from Ipswitch.
Published: Sep 10, 2014
It used to be the case that enterprise communications systems provided more features than the communications people used in their personal lives. Think of voicemail, call forwarding, recording, and multiple lines vs. the single POTS line you had at home (we know, we’re dating ourselves). But now, in...
Published: Feb 19, 2016
Protecting data on endpoints has become more challenging because of recent trends like exponential data growth, the rise in endpoints, BYOD, and SaaS applications. Protect your corporate endpoint data by avoiding these common backup mistakes.
Access the white paper to find out if you're making any of these top...
Published: Aug 12, 2014
Customer experience management is now more important than ever as today companies are finding it hard to distinguish themselves from the competition based solely on price or quality. It’s the small, pleasant surprises in customer service that create loyalty and emotional commitment.
Read more about...
Published: May 19, 2015
This report explores how Customer Analytics can increase customer retention and minimize defections through optimally timed, personalized retention offers while significantly improving a company’s bottom line.
In the final analysis, proactive Loyalty & Retention strategies are critical to achieving success...
Published: Apr 10, 2013
A poor user experience on your career site negatively impacts your employer brand and greatly reduces the chance that people will fill out an application. Read on to discover five best practices that can help make your career site your # 1 recruiting asset.
Published: Aug 28, 2014
The advertising industry is challenged by a new business paradigm. NetSuite sees five disruptive elements affecting how agencies operate in a changing world. NetSuite has invested heavily in the advertising vertical.
We work closely with our advertising customers and leaders to deliver the industry’s leading...
Published: May 15, 2017
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the...
Published: Aug 18, 2014
Fast and effective support will be a competitive differentiator for companies and represents a strategic opportunity in a digitally transformed world. As the number of devices increases and users expect that the time to resolution contracts rapidly, organizations are challenged to deliver uninterrupted access and use of...
Published: Feb 21, 2018
Over the past five years, Hamilton Center has been in the process of implementing a sophisticated electronic medical records (EMR) system to share records among medical professionals throughout its facilities. While this has made patient information readily available, it has also significantly increased the demand for...
Published: Jul 11, 2013
In this whitepaper, we take a look at how innovative IBP technologies can help drive the right process and the best business value in an environment where volatility is the “new normal.”
Published: Nov 05, 2013