The days of batch and blast are numbered. Contemporary subscribers expect personal and relevant emails on a non-disruptive schedule.
Published: Jun 23, 2014
This paper provides important insights into the root causes of project failures and misalignment with business unit expectations, along with possible solutions. It illustrates the path to optimized project and portfolio management from four different starting points, and provides step-by-step advice to help you reach new...
Published: Jul 09, 2013
The IBM Storwize family represents a single architecture applied across several market segments as independent storage systems. This approach of delivering storage systems optimised to meet price, performance and capacity demands for different markets delivers many benefits for IT.
Published: Jul 15, 2014
Service management platforms have a vital role to play, but in most organizations, they’re not living up to expectations—delivering far too much complexity and cost, and far too little business value. This proves true even in organizations that have migrated to new solutions in recent years. This paper outlines...
Published: Aug 01, 2014
Meeting the high expectations of today's customers is a big enough challenge on its own, but when you add in the need to satisfy your own company goals it adds complexity to an environment that is already demanding.
Find out whether your contact center is helping your company or hurting it...
Published: May 19, 2015
This paper demonstrates how Progress® DataDirect® helps you accelerate your business by paving the way for improved speed to revenue, cost savings, customer satisfaction, simplification and performance.
Published: Jun 11, 2014
Learn more about how IT Organizations see the big picture of their Infrastructure using AccelOps’ Unified SIEM, Performance and Availability Monitoring Software
Published: Jan 08, 2014
When apps run efficiently, employees are more likely to use them.
The promise of unified communications (UC) is that it is supposed to increase efficiencies and make internal operations more seamless. But that only happens when it’s working properly.
According to Robin Gareiss, president and founder of...
Published: Jan 31, 2017
To meet today’s complex and ever-changing business demands, you need a solid foundation of server, storage, networking and software resources that is simple to deploy and can quickly and automatically adapt to changing conditions. You also need access to—and the ability to take advantage of—broad expertise...
Published: Sep 27, 2013
In this environment, oldfashioned “batch and blast” email will serve only to alienate buyers. With short attention spans and intelligent buying and browsing habits, digitally-savvy consumers want personalized, relevant communications.
Published: Aug 11, 2014
With the sophistication and sheer volume of exploits targeting major applications and operating systems, the speed of assessment and deployment of security patches across your complex IT infrastructure is key to mitigating risks and remediating vulnerabilities. Here are the Lumension-recommended steps to cure your patch...
Published: Aug 20, 2014
Securely improving employee productivity and mobility is a growing importance for businesses.
The way employees do work is changing and IT Adminstrators are finding ways to support them. With a modern enterprise web browser, businesses are able to support a fast, secure and productive infrastructure .
Find out...
Published: Aug 07, 2018
For this analysis we looked at the following costs and requirements: for premise-based solutions we included the server and end-user (named user) licenses and annual support and maintenance fees. For on-demand solutions we looked at the annual end-user (named user) subscription fees.
Published: Jan 27, 2014
Change is accelerating for data center and IT managers. We project that US$1.5 trillion is being spent every year on IT— hardware, software and IT services. Furthermore, 70 percent to 80 percent of every IT dollar may still be spent on just managing the current data center environment. But IBM global studies of CEOs...
Published: Oct 15, 2013