Understand who has access to what applications and data resources and make more intelligent access decisions based on identity context.
Centrally manage authentication and authorization policies for a large number of users, online web applications, and resources.
Published: Mar 20, 2014
To perform adaptive, full-service automation, you need IT analytics, a disruption to your existing monitoring and management strategy.
This report helps IT infrastructure and operations (I&O) leaders prepare for IT analytics that turns big data efforts inward to manage the technology services that run your business....
Published: Jul 15, 2014
In an increasingly visual society, easy access to real-time and on-demand video collaboration on social business platforms is becoming a key factor in facilitating communities within an organization, and in keeping distant teams connected.
Published: Sep 24, 2014
Claranet’s wide range of managed and unmanaged network services meets the demands of any IT environment. Our best-of-breed approach provides organisations with a networking solution that will grow with their business. Our networks are built on a Next Generation Access Network which spans the UK, Europe and the US....
Published: Mar 01, 2015
Build or buy? When manufacturers have sought new leaders, they have typically done both: grooming talent in-house and paying market rates for the best thinkers and managers.
Published: Jul 24, 2014
The data center is coming under intense pressure from every direction—and can no longer keep up. Disparate teams, management tools and performance metrics are all adding to this operational challenge. With no central visibility of power consumption, asset utilization or service levels, IT and facilities departments...
Published: Jul 08, 2013
VIRTUAL DESKTOPS + SIMPLIFIED APP AND USER MANAGEMENT = BIG SAVINGS
Gone are the days of managing one user per physical desktop. Most companies today operate in a virtual environment. In fact, according to a recent IDG Research Services study, 68% of companies use desktop or app virtualization technology....
Published: Jun 28, 2016
We believe that to be the best leader you can be, you need to be a fearless, bold, effective coach on a daily basis. Aspirational, right? The path to greatness seldom runs smoothly though, so here are a few strategies to get you started.
Published: Oct 17, 2014
Sling Media uses the LogMeIn Rescue remote support solution with web-based chat to receive inbound customer support requests and resolve configuration issues with customer devices.
By integrating Rescue with their Salesforce.com CRM solution, the Customer Experience team is able to report on all customer contacts...
Published: Jul 18, 2014
Virtualization technologies allow IT organizations to consolidate workloads running on multiple operating systems and software stacks and allocate platform resources dynamically to meet specific business and application requirements.
Leadership virtualization has become the key technology to efficiently deploy servers...
Published: Sep 27, 2013
Fueled by the explosion of mobility, the broad acceptance of cloud and tidal volumes of new data sources, the unprecedented demand for new and more efficient IT services is taxing IT managers to the limit. This New IT will enable organizations to close the often-wide expectation gap between IT and the business.
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Published: Aug 20, 2014
This E-book will explore all of the ways service organisations are streamlining their internal processes by implementing a checklist for delivering a modern, and highly e cient, service model.
Published: Oct 29, 2013
This paper outlines the findings of the most recent research commissioned by OpenText. From the results of extensive customer interviews with some of the world's best known brands across a wide variety of industries, OpenText has uncovered a wealth of information about the ROI of ECM.
Published: May 07, 2014
Logicalis is an international enterprise service provider of integrated IT solutions and services. It designs, specifies, deploys and manages complex IT infrastructures for more than 6,000 corporate and public sector customers. The group’s expertise spans a range of sectors and IT solutions, including collaboration,...
Published: Jul 08, 2013