Cloud has never been more important to agile, responsive organisations, but the reasons for its appeal have evolved. Its greatest benefit was once the savings it could deliver, but today cloud is seen as a key driver of business agility and growth. However, organizations must balance many competing factors such as...
Published: Oct 19, 2021
In the last 12 months we have experienced impacting events which have changed the landscape in Australia and New Zealand. From bushfires, to pandemics and all of the economic and legislative changes in between, this year has shown how adaptive organisations can thrive in uncertain times, and has equally shown that those...
Published: Oct 21, 2021
Digital innovation should be considered highly strategic for the future success of your organization. Everyone has heard the expression that software is eating the world, so one of the next big challenges for every organization is how to operate more like a software company to rapidly deliver the necessary digital innovation....
Published: Oct 18, 2021
Digital disruption and, more recently, widespread disruption in society caused by COVID-19 has fundamentally changed customer demands and expectations. For large enterprises and government institutions alike, the need to provide experiences that are easy to consume has exploded – with access to data, products and...
Published: Oct 18, 2021
Every organisation in Australia and New Zealand has a transformation agenda, yet many are unable to execute it due to technical and organisational factors which limit their progress. In every industry that we have engaged in for this research, technical debt and organisational debt have been cited as key inhibitors in...
Published: Oct 21, 2021
Applications are critical to the way in which an organization functions. To best serve your employees and customers, it’s important to step back and think things through properly - especially as the needs of your people continue to evolve. However, advancements in technology and the growth of competition can make...
Published: Oct 18, 2021
Today, while memory for applications may be an unlimited resource from a system design perspective, the reality is an organization’s budget is not an unlimited resource. Even though memory prices continue to fall, data continues to grow even faster, making systems that require all data in memory unsustainable and...
Published: Oct 09, 2014
In this environment, oldfashioned “batch and blast” email will serve only to alienate buyers. With short attention spans and intelligent buying and browsing habits, digitally-savvy consumers want personalized, relevant communications.
Published: Aug 11, 2014
While consumerization offers many benefits for both end users and the enterprise in terms of convenience, efficiency and productivity, it presents important challenges for IT departments, especially in terms of endpoint backup and data security.
To reap the benefits of consumerization while avoiding security and other...
Published: Jul 01, 2014
The Re-Imagining Customer Service in Government Research Report reveals several examples and ideas on how organizations are optimizing service delivery programs to maximize the customer experience.
Download your copy today to learn how government organizations are performing on customer service deliverables...
Published: Jan 15, 2014
New data sources are fueling innovation while stretching the limitations of traditional data management strategies and structures.
Data warehouses are giving way to purpose built platforms more capable of meeting the real-time needs of a more demanding end user and the opportunities presented by Big Data.
Significant...
Published: May 18, 2014
Download the white paper “Master the Cloud and Become a Data Thriver” to learn how to achieve lasting success by becoming an advocate for data-centric technology, modernizing your IT environment, and focusing on the things that matter most.
Published: Nov 01, 2018
Time is a critical element of the planning, oversight, and improvement of business processes. However, business process management (BPM) solutions have traditionally focused on other aspects of the BPM challenge, such as quality and governance.
Time represents a vital third dimension, enabling business users...
Published: Jun 02, 2014
Starting a new training programme may seem daunting. Maintaining one that keeps your users engaged, changes their behaviour and reduces your organisation’s exposure to threats might be an even bigger challenge.
This guide shows you how to create and sustain an efficient and effective cybersecurity education...
Published: Apr 21, 2021
