This book helps you understand what BPM is really all about. We wrote it because BPM is so useful and so powerful — and because it is also very accessible. We wrote this book for you — the individual. You may be a business manager, or an Information Technology practitioner, or maybe an ambitious career individual...
Published: Aug 18, 2014
Learn more about how IT Organizations see the big picture of their Infrastructure using AccelOps’ Unified SIEM, Performance and Availability Monitoring Software
Published: Jan 08, 2014
This paper details why organization needs to shift more security resources from preventing intrusion toward rapid threat detection and remediation, and the intelligence-driven security approach that is required to do so.
Published: May 27, 2014
This E-book will explore all of the ways service organisations are streamlining their internal processes by implementing a checklist for delivering a modern, and highly e cient, service model.
Published: Oct 29, 2013
This white paper provides a step-by-step guide for determining your strategy—and the proper mix of marketing channels—in social media. With it, you can use the time you have to efficiently define a balanced social media mix.
Published: Feb 28, 2014
Organizations are embracing digital transformation initiatives such as cloud, mobile, and software-defined networking. And, with an increased dependence on applications, there's often the need for additional network expansions and upgrades. To help you keep pace, there’s the new SteelCentral AppResponse 11.
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Published: Feb 08, 2017
Just before the turn of the 21st century, IT faced one of its biggest challenges: the Y2K scare. The idea of diving in and unraveling what CIOs called “spaghetti code” was an unprecedented task. Who knew then that the effort would look relatively simple compared to dealing with today’s “spaghetti...
Published: Nov 22, 2013
The role and purpose of IT in an organization is undergoing significant change, driven by the need for businesses to become more agile and have greater control over cost levers when using technology. This transformation of IT involves many different aspects, not all of which are technology-related, but the one thing they...
Published: Oct 01, 2014
Imagine a world where inputting, submitting, paying and analysing expenses is completely painless - a world that's better for managers, senior executives, finance teams and expense claimants. Want to know how to turn this vision into reality?
Published: Oct 17, 2013
This fi eld guide details the e-learning approaches to developing the three major skill areas necessary for a fully functioning workforce and the performance approaches behind that development.
Published: Oct 10, 2013
By analysing a sampling of global sales strategies, this paper looks at how sales executives optimise their sales structures, territories and incentive plans.
In December 2011, the Economist Intelligence Unit surveyed its proprietary global panel of senior decision-makers to investigate these trends through the prism...
Published: Nov 05, 2013
It’s time for BI that says Yes. Yes to the requirements of your budget, business, and business users. Yes to fewer compromises.
This whitepaper first looks at the fundamental requirements that a BI solution should deliver to your company. Next, this whitepaper covers the 11 Key Questions that you should be asking...
Published: Jul 16, 2013
Customer expectations have reached new heights. They are used to communicating however it suits them, by phone, email, Facebook, twitter or text. The method doesn’t matter to them, except when the company they want to deal with can’t handle it.
This whitepaper explains how to understand, automate and learn...
Published: Jun 03, 2015
Fueled by the explosion of mobility, the broad acceptance of cloud and tidal volumes of new data sources, the unprecedented demand for new and more efficient IT services is taxing IT managers to the limit. This New IT will enable organizations to close the often-wide expectation gap between IT and the business.
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Published: Aug 20, 2014