The goal of this guide is to arm B2B marketers with the ultimate resource for lead nurturing, whether you’re just starting to think about lead nurturing in your business or are looking for ways to enhance and optimize your existing programs.
Published: Jul 30, 2013
As we have shown in this paper, video collaboration expands the reach of education. Walls mean little; oceans even less. Barriers of time and of place are breaking down, allowing students to learn in much different and more profound ways than ever before.
Published: Apr 30, 2013
Today’s CFOs are under pressure to control costs, meet expanding reporting and compliance requirements and support corporate growth initiatives (capital investment, foreign expansion, mergers and acquisitions, etc.).
To meet all of these requirements, CFOs should consider the “Last Mile of Finance”...
Published: Oct 24, 2013
Competition is fierce in today’s economy and customers know this. They can easily search the Internet to find companies that sell similar products or services at competitive prices. That’s why companies need to differentiate themselves by providing personalized and rewarding service that leverages the unique...
Published: Apr 05, 2013
The way companies approach support services is changing - both in terms of the organizational structure as well as the areas of focus and key performance indicators (KPIs). Support teams are no longer only focused on break/fix; they are being tasked with creating proactive, personalized, predictive service offerings.
...
Published: Jul 19, 2017
Technology teams in most organizations must respond to increasing demands to support applications and meet the evolving needs of both internal and external users. However, IT budgets have not grown proportionally — if at all, in many cases. Tech staffs must aggressively seek ways to stretch those budgets.
The...
Published: Aug 08, 2013
Converged Infrastructures are becoming a common sight in most IT departments.
Their adoption increased by 50% year-on-year in the second quarter of 2013, surpassing $1.3 billion in value worldwide, according to IDC.
This document details the results from a configuration and testing exercise undertaken by...
Published: Mar 01, 2015
Understand who has access to what applications and data resources and make more intelligent access decisions based on identity context.
Centrally manage authentication and authorization policies for a large number of users, online web applications, and resources.
Published: Mar 20, 2014
The Glasgow 2014 Commonwealth Games needed IT partners to help deliver its event with a global audience of more than 2 billion people. Organisers chose Dell to deliver an end-to-end solution, including Intel®-powered Dell laptops, desktops, workstations, servers and storage. It had funding from Dell Financial Services...
Published: Jun 17, 2014
IBM Power Systems provide a comprehensive approach designed to protect the continuity and availability of business-critical applications and services. Deploying integrated disaster recovery allows companies to deliver new services faster, with higher quality, and with superior economics.
Published: Sep 27, 2013
As enterprises contine to adopt web-based apps, users spend more time their web browser than ever before.
With Chrome Browser, IT can set a variety of policies to help users be more productive across the web.
From enabling security policies that protect users, to making to making it easy to access needed boomarks...
Published: Aug 07, 2018
ClearStory Data emerged to provide a cloud-based service that enables business users to catalog and combine internal and external data sources to generate dynamic, automatically updated answers to strategic or operational questions.
Find out why ClearStory should be on your radar and read Ovum’s On...
Published: Oct 07, 2014
Information resources, like folders on file servers, are protected by access control lists containing security groups. Users are gathered into these groups according to department, role, function or organizational need.
If users are put into only the appropriate groups, and these groups are inserted into only the...
Published: Feb 05, 2014
The Re-Imagining Customer Service in Government Research Report reveals several examples and ideas on how organizations are optimizing service delivery programs to maximize the customer experience.
Download your copy today to learn how government organizations are performing on customer service deliverables...
Published: Jan 15, 2014