It's time to take your Citrix® environment to the next level and transform the way you manage applications and end users. With VMware App Volumes, you can reduce IT costs by upwards of 70%, increase efficiency with streamlined management, and provide a better experience for your end users.
Download the infographic...
Published: Jun 12, 2017
Ransomware isn’t new. In fact, it’s 30-years-old . What IS new is ransomware’s sudden rise as a favored attack by cyber criminals . Cyber crime has become a lucrative business and, unfortunately, ransomware has become an integral attack method that many organizations are fighting a losing battle against. ...
Published: Aug 02, 2019
With the growth of ecommerce and m-commerce over the last ten years, the way people shop, book travel and do their banking has changed enormously. As life gets busier, more and more people turn to online or mobile channels for a quicker and easier experience.
Published: Mar 13, 2014
In its quest to increase agility and reliability, IT is adopting cloud services and related technologies like PaaS, micro-services, and containers to rapidly deliver applications that scale to real-world conditions.
Application topology is often transient and unpredictably interrelated with countless other applications...
Published: Jan 31, 2017
Globalscape's Enhanced File Transfer™ (EFT™) High Security module (HSM), with the Auditing and Reporting module (ARM), helps achieve or exceed security practices mandated by the most rigorous standards, including PCI DSS, FIPS 140-2 Validation, HIPAA, and Sarbanes-Oxley. This whitepaper discusses how EFT,...
Published: Jun 27, 2014
In this business paper, we’ll explore three types of business challenges many service companies face and show how improving the communication among your field workers, dispatchers, and customer service representatives with a mobile workforce management solution can make these problems a thing of the past.
Published: Mar 20, 2014
Choosing a virtual desktop infrastructure (VDI) typically requires you to make tradeoffs. Persistent desktops are more expensive but offer greater flexibility and a better experience for users. Non‑persistent desktops are economical but provide users with fewer options. Each approach can be appropriate depending on your...
Published: Jun 12, 2017
Many traditional project and portfolio management (PPM) tools are simply not meeting expectations – they fail at delivering efficiency, collaboration, and real-time trafficking, resulting in extra tools and time needed to complete a project. How can your company manage projects more effectively?
This whitepaper...
Published: Oct 28, 2013
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders.
Instead, all customer “touch-points” must be viewed as part of a continuum. Customer touchpoints include Web Self-Service, Interactive Voice Response, Contact...
Published: Apr 05, 2013
In 2013 we set out to discover what 1,001 office workers really think about training. Commissioning Opinion Matters, an independent research company, we investigated what value employees place on training – giving them the chance to say what works, and what doesn’t, from their perspective.
Our findings...
Published: Aug 07, 2014
Today’s IT organizations simply cannot afford to continue to manage the end user environment with an out-of-date PC-centric approach to systems management.
The cloud, mobility and multiplatform environments render that approach ineffective. It’s time to take another look at virtual application and desktop...
Published: Jun 12, 2017
Are you spending the majority of your IT budget just to “keep the lights on”? Most businesses—including many that profess to run “highly lean” IT infrastructures—spend 70 to 80 percent of their IT budgets on run-the-business spending, leaving little to invest in improving business processes....
Published: Feb 05, 2014
It’s always a little nerve-wracking when you’ve got to do a presentation … even more so when you’re presenting to people never seem to quite get it. That’s how a lot of technical people feel when presenting to business people. It rarely goes as planned because very often they...
Published: Apr 05, 2013
The five architectural principles guiding the development of a next generation data center are provided in this paper, describing key market influences leading a fundamental enterprise IT transformation.
Published: Sep 12, 2017