Application Programming Interfaces, or APIs, were developed to streamline the way digital ecosystems communicate and interact with each other. At their core, APIs abstract the complexity of connecting multiple disparate systems. This allows developers to integrate third-party content or services quickly and easily into...
Published: May 23, 2022
Speed. Quality. Low cost. There used to be a saying that you could only have any two at the same time. But that was then. Today, consumers expect all three–and increasingly, they can get it.
Digital technology lies at the root of the change, because it enables companies to simultaneously reduce cost, improve...
Published: Feb 08, 2022
Customer loyalty can be fleeting. According to PWC, 32% of customers would stop interacting with a brand they love after a single bad incident.
Organizations need to put customers at the centre of their business and emphasize the importance of meeting customers’ increasingly high expectations.
Read this...
Published: Feb 08, 2022
Global Business Services (GBS) leaders are in a tug of war about how to maximise the agility, quality, and speed of service delivery. Unlock the true potential of your model with GBS on Now. Learn more about the power of the Center Office model and discover why GBS on Now from ServiceNow and Deloitte is the ideal starting...
Published: Apr 04, 2022
Explosive data growth is a double-edged sword. On one hand, it’s enabling the most disruptive and exciting companies in the world to create competitive advantages and develop brand new products and services. On the other, you have to deal with more sensitive data exposure and misuse than ever before. Governing this...
Published: Feb 08, 2022
Incorporating robust ESG practices into business strategy and execution is critical, not only to be a good corporate citizen and ensure regulatory compliance, but also to drive and maintain customer, investor, and employee loyalty. Through technology and a consumer-grade user experience, ServiceNow® embeds ESG concepts...
Published: Apr 04, 2022
Today, artificial intelligence (AI) and machine learning (ML) are powering the data-driven advances that are transforming industries around the world. Businesses race to leverage AI and ML in order to seize competitive advantage and deliver game-changing innovation. But AI and ML are data-hungry processes. They require...
Published: Feb 08, 2022
Discover how to make creating an effective BCM plan simple, by moving business continuity and disaster recovery onto a single platform.
Published: Apr 04, 2022
Companies worldwide have come to view their environmental, social and governance (ESG) programs as a business imperative with real impact on stakeholder trust and long-term value creation. But as every CFO knows, you can’t manage what you don’t measure.
ESG has skyrocketed up the list of business priorities...
Published: May 05, 2022
Data is the business-critical lifeblood of your digital transformation, enabling new revenue streams, innovation, and business optimization. However, with increased exposure of personal and sensitive data, the risk of abuse and theft is increased. You must safeguard diverse data across business units, applications, and...
Published: Feb 08, 2022
Digital Transformation has accelerated through the roof since the beginning of 2020. According to recent research by PwC, 43% of CEOs expect to significantly increase their investment in digital transformation by the double digits over the next three years—by 10% or more.
Read now to understand how cloud-native...
Published: Feb 08, 2022
Today, most big companies have a foggy, disjointed picture of their suppliers. Why? Because their supplier information is scattered across dozens or even hundreds of databases and applications.
And, most businesses are leaking money.
Quite often, the leaks are invisible. But they’re very real, extremely...
Published: Feb 08, 2022
Optimising business operations used to mean just lowering costs and increasing profits. But today, you also need to drive value while facing emerging technologies, cyber security and risk, and environmental and social issues. Read this 2022 Trends Report to learn how you can power constant innovation and achieve true operational...
Published: Apr 04, 2022
Today, artificial intelligence (AI) and machine learning (ML) are powering the data-driven advances that are transforming industries around the world. Businesses race to leverage AI and ML in order to seize competitive advantage and deliver game-changing innovation. But AI and ML are data-hungry processes. They require...
Published: Feb 08, 2022
