Cisco engaged Miercom to evaluate the performance of the newly launched ASA 5500-X Series of Adaptive Security Appliances. To learn more about this summary report, download now!
Published: Jan 16, 2014
Improving the customer experience to strengthen loyalty is a top goal for global brands. And because contact centers are typically a once-in-a-decade investment, the stakes are high. Make the wrong choice, and you risk losing customers and brand equity. This white paper from Cisco outlines what to do (and not do) when...
Published: Jun 24, 2014
“Bring your own device” (BYOD) is the new mantra of employees who are empowered to innovate the way they work, using the technology tools they prefer. This growing trend has been well-documented.
In our original research on BYOD, described in “BYOD: A Global Perspective,” the Cisco Internet...
Published: Jan 16, 2014
In the last few years, distributed denial of service (DDoS) attacks have evolved from relatively simple flooding attacks to sophisticated and complex events.
The disruption caused by a DDoS attack can have enormous impact, regardless of the size of the company or institution that has been breached.
Published: Sep 10, 2014
In this study, we surveyed 4,774 IT and IT security practitioners in the following nine countries: United States, United Kingdom, Australia, Germany, France, India, Japan, China and Brazil.
All respondents are familiar with their organization’s emerging network security technologies and deployment strategy....
Published: Sep 10, 2014
SDN is the talk of the networking world. But as popular as it’s been lately, it’s still shrouded in misconception. To demystify the topic we encourage you to sign up to hear more from Juniper about this emerging trend, and get our information-packed white paper titled "Decoding SDN".
Published: Jun 03, 2013
Giving students, faculty, and administrators access to resources through their mobile devices can improve learning—but leave your network vulnerable, too. See how a security assessment can help your team address key policy, security, and management concerns—before you deploy.
Published: Oct 18, 2013
Mobile communications have fundamentally changed the way business works. Once the exclusive domain of senior executives, mobile devices are now indispensable to most employees for conducting both their business and personal lives. Smartphones, tablets, and new hybrid devices such as the Samsung Galaxy Note and Apple iPad...
Published: Apr 07, 2014
Recent studies have demonstrated a positive relationship between the implementation of advanced technology in contact centers and increased caller satisfaction.
For example, advanced call handling techniques reduce average queue time by anywhere from 12 to 43 percent. Calls per hour per agent improved 6 to 18 percent....
Published: Feb 06, 2014
The background of IPv6 is well known. Given how long OS vendors and Cisco have been ready for the change, you would think upgrading VoIP systems would be an easy thing.
Published: Oct 11, 2013
We should state, right up front, that products based on the upcoming IEEE 802.11ac wireless-LAN (WLAN) standard are indeed going to dominate the enterprise wireless local-area network landscape.
But as is often the case with new technologies, the hype surrounding the initial availability of .11ac products is...
Published: May 21, 2013
The way in which applications are consumed has undergone rapid and significant change in recent years—both in the growing list of user device types to support, each with its own unique requirements, and in how those devices are connected, with variations in network characteristics between fixed, mobile, and remote...
Published: Aug 13, 2013
Trends such as Bring Your Own Device (BYOD), virtualization and cloud are rendering application deployment and delivery more challenging than ever for IT departments. Applications have moved further away from the employees who rely on them, introducing the potential for latency, security and availability issues. Still,...
Published: Oct 24, 2013
802.11ac is the next generation in wireless and is 3x faster than 802.11n. If you are planning a brand new wireless installation, expanding an existing wireless network, or upgrading an older wireless network the benefits of 802.11ac are real and the time to move is now.
This paper will provide information on planning...
Published: Sep 17, 2014