The average person uses 36 cloud-based services every single day. Now it’s up to IT operations teams, along with their SaaS vendors, to ensure these applications perform flawlessly.
Read the new eBook Best-in-Class SaaS Performance to uncover:
Three reasons for the pain behind the gain
What...
Published: Oct 31, 2019
Business collaboration is increasingly taking place on smartphones, media tablets, and next-generation IP phones. As a result, many IT and telecom managers are being asked to extend voice, video, messaging, conferencing, and social desktop collaboration experiences to a wide variety of mobile devices.
If you are one...
Published: Oct 18, 2013
Recent studies have demonstrated a positive relationship between the implementation of advanced technology in contact centers and increased caller satisfaction.
For example, advanced call handling techniques reduce average queue time by anywhere from 12 to 43 percent. Calls per hour per agent improved 6 to 18 percent....
Published: Feb 06, 2014
We’ve built a calculator that lets you quickly quantify the savings your company can expect from a SMARTnet contract.
Just plug in your numbers and find out how the benefits you can expect from SMARTnet service—fewer escalated incidents, reduced staff costs, less downtime—translate into actual cost...
Published: Dec 10, 2013
The automotive environment can be particularly harsh for electrical equipment such as routers and mobile devices. Power in automotive systems is not stable and is often subject to fluctuations and noise.
This paper will provide background on the problems and solutions as well as guidance for the installation...
Published: Sep 29, 2014
Cisco Validated Designs (CVDs) provide the framework for systems design based on common use cases or current engineering system priorities. They incorporate a broad set of technologies, features, and applications to address customer needs. Cisco engineers have comprehensively tested and documented each CVD in order to...
Published: Aug 18, 2014
The data center is the heart of the network, delivering business agility and promoting IT transformation. As your business evolves and you look toward new technologies and applications to grow the business, the data center switching architecture that underpins the delivery of enterprise-wide applications and services must...
Published: Aug 02, 2013
Serving as the foundation for cloud computing and virtualization, datacenter networks will need to evolve more quickly and become better aligned with other IT resources if they are to support virtualized application workloads and the larger objective of IT-driven business transformation.
A more agile network is clearly...
Published: Oct 08, 2013
This crucial white paper discusses a security architecture that can be seamlessly integrated into the underlying data center fabric and eliminates the need to tradeoff between business needs and security. Access this resource now and also discover the three must-have security measures needed for safe data center transformations....
Published: Jan 16, 2014
Virtualization has made compute infrastructure and storage infrastructure an order of magnitude more flexible, yielding huge gains in IT efficiency. However, the network has not achieved the same efficiency gains. Unlike the advancements in compute and storage virtualization, networking has not kept pace, and has become...
Published: Oct 16, 2013
"The explosion of mobile devices within the enterprise has introduced a new dynamic into the enterprise WLAN market." Rohit Mehra, director, Enterprise Communications Infrastructure, IDC.
This report from IDC examines wireless LAN vendors according to an assessment model called the IDC MarketScape. Aruba...
Published: Nov 15, 2013
Companies today are taking more steps to enable an ever more intimate degree of collaboration among internal groups. Moreover, when profiled by “Leaders vs. Laggards” adoption, the “Leaders” among these are experiencing a competitive advantage and collaborating beyond enterprise borders, seeking...
Published: Jan 20, 2014
The next-generation workplace is all about mobility. With more Internet-connected mobile devices than people in the world in 2013, it has become more apparent that IT must provide seamless connectivity to every class of user - employees, contractors, guests and even customers - appropriate to their role and type of device....
Published: May 21, 2013
The data center is central to IT strategy and houses the computational power, storage resources, and applications necessary to support an enterprise business.
A flexible data center infrastructure than can support and quickly deploy new applications can result in significant competitive advantage, but designing such...
Published: Aug 20, 2014