According to Gartner, "Microsoft Office 365 has excited many executives and application leaders with promises of more flexible collaboration and new ways to work. But behind the scenes, many owners of Office 365 are just trying to survive the difficult transition." Download the Gartner report, “Survival...
Published: Mar 21, 2019
Mobile communications have fundamentally changed the way business works. Once the exclusive domain of senior executives, mobile devices are now indispensable to most employees for conducting both their business and personal lives. Smartphones, tablets, and new hybrid devices such as the Samsung Galaxy Note and Apple iPad...
Published: Apr 07, 2014
Microsoft will cease to support Windows XP after April 8, 2014. This reality leaves few options for Federal Government IT organizations: migrate or not. For those considering End Of Life custom support agreements for Windows XP, they will find those agreements insufficient to meet evolving security threats and mission...
Published: Aug 13, 2013
We’ve built a calculator that lets you quickly quantify the savings your company can expect from a SMARTnet contract.
Just plug in your numbers and find out how the benefits you can expect from SMARTnet service—fewer escalated incidents, reduced staff costs, less downtime—translate into actual cost...
Published: Dec 10, 2013
It’s time for a clear look at capabilities, considerations and questions to ask your network vendor when evaluating hardware for your SDN journey. And yes, it’s time that journey began. Why is that?
Published: Jun 03, 2013
This paper will explore a number of enterprise trends that we have observed over the previous twelve months. After a brief UCaaS market overview and review of the value propositions of today’s cloud providers, the paper will explore the key trends within the enterprise that are proving successful for realizing actual...
Published: Jan 20, 2014
At this point, everyone should be aware that security management is essential for everyone. Whether you are operating a home system, overseeing a small startup, or performing security governance for an enterprise, everyone can benefit from paying attention to security
Note: Most of the tools I recommend are Windows...
Published: Apr 08, 2014
Next-generation firewalls have revolutionized network security. Traditional firewalls that focus on stateful packet inspection and access control rules are ineffective. Learn how to protect your organization from ever-evolving threats with a firewall that delivers a deeper level of network security.
Published: Aug 27, 2014
This case study provides insight on how a mid-size company utilized Hosted Collaboration Solution (HCS) to help its employees collaborate across its different divisions, located in different geographical boundaries. With HCS, the company was not only able to better connect its employees, but also optimized its global performance,...
Published: Jan 16, 2014
Recent studies have demonstrated a positive relationship between the implementation of advanced technology in contact centers and increased caller satisfaction.
For example, advanced call handling techniques reduce average queue time by anywhere from 12 to 43 percent. Calls per hour per agent improved 6 to 18 percent....
Published: Feb 06, 2014
Cyber security breaches can happen to any organization at any time. Whether you're small business with one location or a large corporation that is worldwide, an information security breach is inevitable. How well is your network protected?
Do you have the man power to monitor your small business cyber security...
Published: Aug 27, 2014
This executive brief explains how Aruba’s ClearPass Access Management System™ makes it possible for IT to go beyond authentication and to protect enterprise data while providing an all-wireless workplace. With Aruba Network, enterprises can provide secure access to apps, printers and other network services,...
Published: Apr 09, 2014
Microsoft Lync is not only changing the cost structure of enterprise telephony, but also ushering in a new user experience in which every communication is transformed into a more collaborative, engaging interaction. But it's impossible to achieve the promises of Lync if you haven't fully considered the underlying...
Published: Nov 15, 2013
Software-Defined Networking is new approach to networking that unbundles the traditional device-bound, vertically integrated network stack to give you greater network automation, architectural flexibility, and programmability for policy-driven control and self-service innovation.
In this paper you will learn about...
Published: Sep 26, 2013