

The role of IT infrastructure and operations leaders has dramatically changed, and cloud evolution continues to accelerate. Learn how you can keep up by adopting an intelligent cloud management solution without compromising your current activities.
Cloud management software helps you accelerate innovation, gain...
Published: Jan 14, 2021


A hybrid cloud operating model can provide significant benefits for traditional and modernized IT. However, inconsistencies in operations management tools and processes put enterprises at risk. With VMware Cloud Foundation™, organizations build consistency across all layers of their infrastructure with a consistent...
Published: Jan 14, 2021


Recent studies have demonstrated a positive relationship between the implementation of advanced technology in contact centers and increased caller satisfaction.
For example, advanced call handling techniques reduce average queue time by anywhere from 12 to 43 percent. Calls per hour per agent improved 6 to 18 percent....
Published: Feb 06, 2014


Trends such as Bring Your Own Device (BYOD), virtualization and cloud are rendering application deployment and delivery more challenging than ever for IT departments. Applications have moved further away from the employees who rely on them, introducing the potential for latency, security and availability issues. Still,...
Published: Oct 24, 2013


As interest in and use of wireless local area networks (WLANs) among businesses and consumers throughout the world have grown, the utility and cost-effectiveness of wireless technologies have been acknowledged within governments as well.
Following the strengthening of wireless technology standards to ensure greater...
Published: Oct 18, 2013


Giving students, faculty, and administrators access to resources through their mobile devices can improve learning—but leave your network vulnerable, too. See how a security assessment can help your team address key policy, security, and management concerns—before you deploy.
Published: Oct 18, 2013


This paper explores the capabilites of unified communications and provides examples of how exploration and production companies use convergence in communications to best advantage to allow data, voice, and video collaboration between experts and explore the value that it brings. It includes various case examples of where...
Published: Apr 24, 2013


The first wave of virtualization has delivered dramatic benefits to organizations through consolidation, improved utilization, reduced total cost of ownership, efficient energy consumption and more effective use of physical space.
But organizations have only scratched the surface of virtualization’s potential....
Published: Oct 08, 2013


Today’s branch office requires the same level of rich application services as the company headquarters.
Why are these services needed? What impact do they have on the network, IT staff and service provider? What is the best way to boost the branch-office network to optimum levels—both technically and tactfully—if...
Published: Oct 24, 2013


Software-Defined Networking is new approach to networking that unbundles the traditional device-bound, vertically integrated network stack to give you greater network automation, architectural flexibility, and programmability for policy-driven control and self-service innovation.
In this paper you will learn about...
Published: Sep 26, 2013


Disk-based backup with deduplication has emerged as a way for enterprise customers to deal with explosive data growth. Using it, they can accelerate backup and recovery processes and reduce total capacity requirements. The HP StoreOnce deduplication technology, announced in 2010, helps IT organizations provide data deduplication...
Published: Apr 11, 2013


The evolution of enterprise IT toward a fully mobile environment, driven by the proliferation of mobile devices used for business-critical tasks, has set the stage for a dramatic increase in enterprise mobile application deployments and associated wireless LAN (WLAN) infrastructure.
While once a simple adjunct to...
Published: Nov 15, 2013


Information technology organizations are in the midst of a major transition. As they move from being cost centers to integrated, strategic parts of the business, IT administrators, managers, and executives are keenly aware of the challenges they face.
As IT organizations shift to providing services through an elastic,...
Published: Apr 08, 2013


802.11ac is the next generation in wireless and is 3x faster than 802.11n. If you are planning a brand new wireless installation, expanding an existing wireless network, or upgrading an older wireless network the benefits of 802.11ac are real and the time to move is now.
This paper will provide information on planning...
Published: Sep 17, 2014