According to Gartner, "Microsoft Office 365 has excited many executives and application leaders with promises of more flexible collaboration and new ways to work. But behind the scenes, many owners of Office 365 are just trying to survive the difficult transition." Download the Gartner report, “Survival...
Published: Mar 21, 2019
The first wave of virtualization has delivered dramatic benefits to organizations through consolidation, improved utilization, reduced total cost of ownership, efficient energy consumption and more effective use of physical space.
But organizations have only scratched the surface of virtualization’s potential....
Published: Oct 08, 2013
Business collaboration is increasingly taking place on smartphones, media tablets, and next-generation IP phones. As a result, many IT and telecom managers are being asked to extend voice, video, messaging, conferencing, and social desktop collaboration experiences to a wide variety of mobile devices.
If you are one...
Published: Oct 18, 2013
Improving the customer experience to strengthen loyalty is a top goal for global brands. And because contact centers are typically a once-in-a-decade investment, the stakes are high. Make the wrong choice, and you risk losing customers and brand equity. This white paper from Cisco outlines what to do (and not do) when...
Published: Jun 24, 2014
The global economy has entered a period of high volatility and uncertainty that has challenged and changed operations and processes throughout the entire manufacturing value chain.
Increasingly, best-in-class manufacturers are responding to these challenges by using open standards– based Internet Protocol (IP)...
Published: Apr 18, 2013
Brocade VCS Fabric technology provides today’s data centers with unmatched automation, efficiency, and agility. Simple, centralized management with zero-touch provisioning helps create highly scalable, flexible, and resilient environments. VCS fabrics deliver a software-driven infrastructure to enhance IT agility...
Published: Sep 26, 2013
Recent studies have demonstrated a positive relationship between the implementation of advanced technology in contact centers and increased caller satisfaction.
For example, advanced call handling techniques reduce average queue time by anywhere from 12 to 43 percent. Calls per hour per agent improved 6 to 18 percent....
Published: Feb 06, 2014
FACT: With data dispersed across the enterprise, IT organizations struggle to manage, analyze, and secure their networks. A Visibility Fabric can provide pervasive visibility across the network.
Published: Oct 11, 2013
Organizations everywhere can gain fast results for virtual desktop deployments using Cisco Unified Computing System™ (Cisco UCS) and the new Intel Xeon processor E5-2600 v2 family. Cisco UCS can be deployed quickly in any data center, delivering virtual desktop infrastructure (VDI) in minutes and industry-leading...
Published: Jan 24, 2014
The evolution of enterprise IT toward a fully mobile environment, driven by the proliferation of mobile devices used for business-critical tasks, has set the stage for a dramatic increase in enterprise mobile application deployments and associated wireless LAN (WLAN) infrastructure.
While once a simple adjunct to...
Published: Nov 15, 2013
Software-Defined Networking is new approach to networking that unbundles the traditional device-bound, vertically integrated network stack to give you greater network automation, architectural flexibility, and programmability for policy-driven control and self-service innovation.
In this paper you will learn about...
Published: Sep 26, 2013
That's why organizations need to deploy a Next-Generation Firewall (NGFW) as an integral part of their overall security strategies. A NGFW can bolster your protection against the constantly evolving threat environment.
Published: Aug 27, 2014
This executive brief explains how Aruba’s ClearPass Access Management System™ makes it possible for IT to go beyond authentication and to protect enterprise data while providing an all-wireless workplace. With Aruba Network, enterprises can provide secure access to apps, printers and other network services,...
Published: Apr 09, 2014
Application delivery controllers are essential to network uptime and performance. This whitepaper explores how to reduce TCO and improve efficiency by deploying ADCs in active-active clusters, and what appliances are best to support this activity.
Published: Oct 01, 2014