According to Gartner, "Microsoft Office 365 has excited many executives and application leaders with promises of more flexible collaboration and new ways to work. But behind the scenes, many owners of Office 365 are just trying to survive the difficult transition." Download the Gartner report, “Survival...
Published: Mar 21, 2019
Microsoft Office 365 adoption has been growing at the rate of nearly 3MM users per month. How are IT departments managing this migration to the cloud while still ensuring performance for their users?
“The State of Office 365 Performance” is a definitive guide to 2019 Office 365 trends in adoption,...
Published: Mar 21, 2019
Today’s employees use multiple devices to get their work done. In fact, a recent Forrester Research report found that 66 percent of employees now use two or more devices every day. They switch devices throughout the day; to keep working without disruption, they need all their data on whichever device they’re...
Published: Jun 19, 2014
When planned and executed well, a self-service system increases employee satisfaction and efficiency and reduces costs for both the employer and the employee. However, careful execution and the ability to respond to problems as they come up can be crucial to the maintenance of employee satisfaction and participation...
Published: Apr 01, 2013
Did you know that best in class field service organizations are 69% more likely than their peers to have implemented live collaborative video tools to loop in remote experts?
This report highlights the increased use of collaborative video tools in field service to ensure technicians have the information and skills...
Published: May 04, 2016
Businesses are quickly transforming the way employees work by granting them improved access to applications and data.
Centrally managing desktops, applications, and data is not a novel concept, but quickly broadcasting entire desktops and individual applications while maintaining a high level of user experience at...
Published: Jun 12, 2017
Canonical, the Ubuntu and OpenStack experts, and VMware, the virtualization experts, have combined their collective experience in customer facing deployments. The team has built a series of reference architectures to help customers explore the benefits of OpenStack within their data centers.
The reference architecture...
Published: Apr 17, 2014
Today’s youth is the first generation to define itself by technology, rather than by pivotal political or economic events.To young people, the phrase ‘there’s an app for that’ isn’t just a snappy advertising slogan. It’s a truism, an answer to just about any question they’ve...
Published: Mar 10, 2016
Customers today demand value-added, personalized customer service in real-time, using voice, text-based media types like email and chat, and social media. They also expect to be able to start an interaction using one channel, and complete it on another without having to restart the conversation.
They are quick to...
Published: May 14, 2013
This survival guide will address the changes facing employers. You’ll find explanations of compliance issues, checklists of what your company should be doing, and a calendar of important effective dates.
Published: Oct 14, 2014
Easily 50 percent of the leads that your marketing team unearths are not yet sales-ready—but rather than dumping that half of those prospects in the rubbish bin, nurture them to increase your haul of sales-qualified leads. Building trust and fostering relationships with qualified prospects, regardless of their stage...
Published: Apr 18, 2014
This eBook examines the current state of mobile application performance monitoring; the challenges this is creating for mobile app development; and how the new forms of mobile APM are helping developers create better user experiences for customers and grow their businesses.
Published: Jun 05, 2014
It’s no secret that marketers can no longer succeed on intuition. Marketers must test, understand, adapt, and target customers with relevant content to convert casual visitors into loyal customers. The current challenge is to keep up with technologies, the ever expanding data, shifting consumer trends, and evolving...
Published: Aug 22, 2013
Human Resources departments are a critical part of your business managing multiple points of contact with current and future employees. Josh Bersin of Deloitte predicts that technology will play a much larger role in HR in 2013. Tower Watson projects that HR technology will be an $8.1 billion industry by 2015.
Read...
Published: May 29, 2014