Mobility services are frequently being positioned as part of broader application transformation offerings, enabling enterprises to support the bring-your-own-device (BYOD) approach, with the development of enterprise app stores and the ability to leverage personal devices for business functions.
This white paper describes...
Published: Jun 04, 2013
Managing your company’s financials is the backbone of your business and is vital to the long-term health and viability of your company. To continue applying the necessary financial rigour to support rapid growth, the accounting department needs the right tools to most efficiently do their job.
Read this white...
Published: Sep 22, 2014
Citing multiple case studies on brands such as Patagonia, Victoria's Secret, and The Big Ten Network, this whitepaper answers the vital question that any marketer should be considering - 'What is the perfect formula to enhance your media strategy?'
Published: May 08, 2014
Read their story to see how MEDRAD is now processing sales orders 76% faster than before and saving over 4,000 labor hours per year.
Published: Jul 16, 2013
Customer experience professionals recently told Forrester that improving the online experience was their number one priority, followed closely by improving cross-channel and mobile experiences.
In this independent report, Top 10 Ways to Improve Digital Experiences , Forrester recommends 10 tactics for understanding...
Published: Aug 22, 2013
With limited time and budget, staff members seek to be more productive by making the most of available resources, including reusing existing content. And to serve the enterprise and encourage adherence to policies, IT must put easy-to-use capabilities directly into the hands of the workforce.
But often the tools don’t...
Published: Feb 20, 2014
Mobile and cloud deployment issues are dominating the concerns of organizations today.
End-user mobility and flexibility versus IT control and visibility are the opposing requirements challenging even the most nimble of environments. Organizations are searching for several key capabilities to address this dichotomy:...
Published: Jun 12, 2017
This eBook examines the current state of mobile application performance monitoring; the challenges this is creating for mobile app development; and how the new forms of mobile APM are helping developers create better user experiences for customers and grow their businesses.
Published: Jun 05, 2014
The existing upgrade paths from legacy PBX and ACD suppliers make it difficult for contact center executives to contemplate the future of customer service on their own terms.
If your ACD-based contact center has become a road block for adding capacity or adding channels such as social media and mobile, you might want...
Published: Jun 10, 2013
Download this white paper to find out why buying a software licensing and entitlement management solution represents a better ROI proposition than building one in-house.
Published: Mar 10, 2015
This survival guide will address the changes facing employers. You’ll find explanations of compliance issues, checklists of what your company should be doing, and a calendar of important effective dates.
Published: Oct 14, 2014
Application virtualization and the cloud are changing how applications are built, tested, released and managed. Release cycles are accelerated, resulting in cross-organizational challenges.
In addition to this, businesses are looking to improve efficiencies while reducing cost. Investments are now judged on time to...
Published: Aug 30, 2013
Sales orders coming in via fax or email represent a roadblock for companies who want to modernize order processing. Rather than deal with paper or force customers to EDI, this eBook highlights the benefits of using one platform to automate order processing in ERP, while allowing customers to send orders as they please....
Published: Jan 06, 2014