According to Gartner, "Microsoft Office 365 has excited many executives and application leaders with promises of more flexible collaboration and new ways to work. But behind the scenes, many owners of Office 365 are just trying to survive the difficult transition." Download the Gartner report, “Survival...
Published: Mar 21, 2019
Microsoft Office 365 adoption has been growing at the rate of nearly 3MM users per month. How are IT departments managing this migration to the cloud while still ensuring performance for their users?
“The State of Office 365 Performance” is a definitive guide to 2019 Office 365 trends in adoption,...
Published: Mar 21, 2019
Security teams have a difficult task to perform, and it’s not getting any easier. IT environments are becoming more complex, threats are becoming more sophisticated, and the number of known vulnerabilities is dramatically increasing. In addition, there is a critical shortage of skilled IT security specialists, and...
Published: May 29, 2019
Ransomware isn’t new. In fact, it’s 30-years-old . What IS new is ransomware’s sudden rise as a favored attack by cyber criminals . Cyber crime has become a lucrative business and, unfortunately, ransomware has become an integral attack method that many organizations are fighting a losing battle against. ...
Published: May 29, 2019
As a security provider, we understand that convincing executives to make changes to their stack can be difficult. It’s important to clearly demonstrate return on investment (ROI) for any security build out, so that your team becomes more effective with every dollar committed.
It’s important that...
Published: May 29, 2019
A recent survey of IR professionals1 indicated that while financial and retail sectors are the most targeted by cyberattackers, 27% of IR professionals noted recent attacks specifically aimed at government entities. And the attacks they are facing are only getting worse. IR firms said that victims experienced destructive...
Published: May 29, 2019
In a relatively short space of time the cloud has become the foundation upon which organisations build their digital infrastructure – and with that every business must confront security issues. As cyber attackers become more sophisticated and find inventive ways to navigate around traditional endpoint security, it’s...
Published: May 29, 2019
2019 is off to an action-packed start in cybercrime. From a steadfast increase of pervasive Trojans to a resurgence of randsomare logdged against corporate targets, cybercriminals are going after organizations with a vengence. Read the Cybercrime Tactics and Techniques Q1 2019 Report to learn more about the current state...
Published: May 20, 2019
Even with a comprehensive multi-layered protection solution in place, no organization can prevent every endpoint attack. An effective solution needs to include three critical components – protection, detection, and response. A key factor in improving incident response processes is lowering Mean Time To Response...
Published: May 20, 2019
The existing upgrade paths from legacy PBX and ACD suppliers make it difficult for contact center executives to contemplate the future of customer service on their own terms.
If your ACD-based contact center has become a road block for adding capacity or adding channels such as social media and mobile, you might want...
Published: Jun 10, 2013
You might have several reasons for needing a new ERP system, but with so many options, how do you make the right choice? If you’re wondering whether a generic or an industry-specific solution is the best fit, or how to start the ERP selection process, you’re not alone.
This article suggests ways to simplify...
Published: Sep 20, 2013
With limited time and budget, staff members seek to be more productive by making the most of available resources, including reusing existing content. And to serve the enterprise and encourage adherence to policies, IT must put easy-to-use capabilities directly into the hands of the workforce.
But often the tools don’t...
Published: Feb 20, 2014
By analyzing and reporting on the full range of HCM data, business intelligence uncovers the insights executives need for smarter staffing, planning, and budgeting decisions.
Published: Jun 05, 2014
There are a lot of game-changing trends in IT today including mobility, cloud, and big data analytics. As a result, IT architectures, data centers, and data processing are all becoming more complex – increasingly dynamic, heterogeneous, and distributed. For all IT organizations, achieving great success today depends...
Published: Aug 08, 2014